Your acceptance of these Privacy Statement terms
What data do we collect and how do we use it?
DM Counselling collects and processes information about you in order to:
(i) process bookings, queries or feedback submitted by you;
(ii) improve our Services and Web Sites
(iii) carry out research on the demographics, interests and behaviour of all of our customers; and
(iv) send you information we think you may find useful, including information about new DM Counselling products and services.
You may be asked for information about yourself, such as your name, e-mail address, postal address and telephone number.
You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services or personalise your experience and tailor our Services for you (for example, tell you about special offers on things you’re interested in).
When you visit our website, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our website. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our website with information relating to the number of users linking to our website from their sites. You cannot be identified from this information.
With whom is the information shared?
DM Counselling will not share, sell or rent your personal information to third parties.
DM Counselling may disclose aggregate statistics about our website visitors and customers to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.
DM Counselling may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of company name and its website, visitors to the website and customers of our Services.
Our website contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. DM Counselling is not responsible for the privacy policies or the content of such sites.
Information about services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time DM Counselling may send you details of our services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at firstname.lastname@example.org.
DM Counselling places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Where is the information stored?
Information which you submit via our website is stored on a computer located within the European Economic Area. This is necessary in order to process your information and to send you any information you have requested.